Terms & Conditions

By accessing and using our website, www.guava.ae, you agree to comply with and be bound by the following terms and conditions. Please read them carefully:

Ownership and Operation: Guava Dubai, owns and operates this website. Guava is powered by La Luz Lighting FZE.

Country of Domicile: Guava is based in the United Arab Emirates, and the governing law for any dispute or issue arising from the use of this website shall be the local law. All disputes shall be heard exclusively by a court of competent jurisdiction in the UAE.

Payment Methods: We accept payments made with Visa or MasterCard debit and credit cards in AED (United Arab Emirates Dirhams).

Compliance with Laws: Guava will not engage in transactions or provide services to individuals, entities, or countries listed under OFAC (Office of Foreign Assets Control) sanctions or in violation of UAE law.

Age Restriction: Users of this website must be 18 years of age or older. Minors under the age of 18 are not allowed to register as users or make transactions on the website.

Transaction Records: Cardholders are advised to retain copies of their transaction records and familiarize themselves with Guava's merchant policies and rules.

Account Confidentiality: Users are responsible for maintaining the confidentiality of their accounts. Please take all necessary precautions to safeguard your account information.

Privacy Policy: For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.

By using our website, you acknowledge and agree to these terms and conditions. Guava reserves the right to update or modify these terms at any time, and it is your responsibility to review them periodically for changes.

If you have any questions or concerns about these terms and conditions or our Privacy Policy, please contact us at contact@guava.ae. We are here to assist you and ensure your experience with Guava is exceptional.

Thank you for choosing Guava!